SPOT on Problem Solving

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We’re gonna take a moment to brag about some of the people who work at SPOT because… well, because this is our blog and we do what we want.

About a month ago a gentleman by the name of Tyson, a SPOT customer service representative, was on a trip to check on a project SPOT was awarded. After landing, he went to pick up his rental car but there were none to be had. And this presented an obvious problem: how would he get to the project site?

Options:

  1. Call the client and ask for a ride. Not a good look.
  2. Hitchhike. Still not a good look.
  3. Call Mom. Why though…?
  4. Rent a Uhaul…

“A Uhaul?” you ask. Yes. A Uhaul. Because Tyson needed the extra cargo space to tow his genius. Who rents a Uhaul from an airport to show up at an appointment on time when everyone else from his flight is staring at their phones unsure how to think outside the box? The winners at SPOT, that’s who.

It doesn’t matter what kind of absurd curve ball is lobbed at us, at SPOT our goal is simple: show up. Whatever it takes. Show  up and get the job done.

Better data starts here.

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